Phillips871
4 Contributions
well done for customer service
I ws eager to get prompt delivery, and following ordering in a day or two asked for progress. Athough I waited a bit for an answer on the phone, which was "very busy" , the sales guy called Darren, checked and made sure that it was priorotised and it came next day----within 3 working days of order. excellent.
Martin893
3 Contributions
I was very pleased with the customer…
I was very pleased with the customer service received off Wow Camping. I ordered a Dometic Quattro chair, and phoned to explain that I needed it in time for a holiday. It was delivered the next day. Brilliant service and phone answered straightaway.
Clifton M857
3 Contributions
Awful service
Awful service, takes 3 days just to book a courier after websites claims items "ALL items shown are in stock" AVOID and go back to Amazon!
Rick Hunt
2 Contributions
Gas cartridges without the hot air!
Wow Camping offer the best price for gas cartridges, fast transit time, accurate order fulfilment - never short ship, and a very well packaged consignment to ensure safe arrival. I’ve been using their online service for my gas cartridge requirements for years now and come across every time.
Good quality, cheap prices
PROS:
- Good quality products
- Cheap prices
CONS:
- Delivery took about a week so not the quickest
I recommend this website and would buy again✅
Chester West
2 Contributions
Extremely disappointed…
Extremely disappointed… Purchased a Coleman event shelter which catastrophically failed after minimal garden usage in decent summer weather. Despite this clearly being a warranty issue Wow Camping have failed to resolve the issue with Coleman, ignored my emails and left me massively out of pocket. For a small company their customer care is rubbish.
First Class Customer Service
Very good customer service and speedy delivery. I called customer service a few times and the guy I spoke to was always very friendly, well-informed, and quick to help. My first experience with WOW Camping and I will happily shop there again.
Amanda933
3 Contributions
Just what I needed and good quality
Going camping on Friday and I needed various items and came across Wow Camping while browsing and because of their lower prices I decided to take a chance on the company and purchased from them and at check out i opted for next day delivery.. of which my items came today, pleased with all the products I received and will defo be back to buy more off this company
Catherine Watts
1 Contribution
Excellent price and quick delivery.
Excellent price and quick delivery.
Looking for a while for a Coleman XT coolbox. Found upon this site which had it considerably cheaper.
Never heard of the retailer before, so always a little sceptical. However, I placed my order, email confirmation straight away, dispatch and tracking deails the next day, and item arrived the following day.
Excellent service, and very pleased with item.
Fantastic customer service
Fantastic customer service. Great people to deal with. I will definitely be buying from them again.
Andrea Walters
2 Contributions
Excellent company for your camping etc needs
Hi and Happy New Year to one and all.
Just want to say how great these guys are. my order got lost, however, WOW camping sent me a replacement in double quick time and all was well.
Oh, and great prices too.
Give em a try. you wont be dissapointed. Online shopping. good experience :)??
Very Fast Service
Very Fast Service
I found Wow, placed my order on a Monday and got it on the Thursday via their standard delivery service
Williamson713
6 Contributions
Fantastic company. Excellent service.
I received excellent service from WoW camping. Their prices are excellent too! I ordered the wrong colour by mistake and they were so helpful to make sure I received the correct colour.
Fast delivery, highly recommended for customer service and communication.
Craig Evans
1 Contribution
Excellent and speedy delivery
Excellent and speedy delivery, brilliant prices. Definitely be recommending to family and friends.
Alexander A.
2 Contributions
Charged £4 for ripping open plastic bag
Trying to buy a coat from here has cost me £8. I've never heard of another company that reduces money from your refund if you have torn the packaging. I understand if any labelling or specific brand packaging has been damaged, but being charged £4 for a plastic envelope seems unreasonable.
I was disappointed to read in another comment that someone told them their coat was the wrong size and got a prepaid envelope sent out. This was the issue that I had, but the customer service FAQ said I would have to pay for postage unless the item was faulty. An expensive mistake to use this company. One I won't make again.